Online Help Center

Contract
Part B	DME MAC

Welcome the CIGNA Government Services Online Help Center.

The Online Help Center is designed to provide easy access to your most frequently requested information, forms, and publications. Save yourself time and effort--check the appropriate area for the information you need before submitting a request.

Important:

Do not submit inquiries through cignagovernmentservices.com that contain sensitive personal information (i.e., social security numbers, tax I.D. numbers, beneficiary numbers, claim information, etc.) as this method of submitting an inquiry is unsecured and unencrypted.
Please submit your inquiry with enough detail to ensure our customer service representatives will be able to respond without seeking additional information.

Please note: The Online Help Center cannot provide claim status, give medical advice, or provide prior authorization.

Your feedback is important to us, so don't hesitate to contact CIGNA Government Services if you don't find what you're looking for. While we will make every attempt to respond as quickly as possible, please note that CIGNA Government Services has up to 45 days to respond to web site submissions. For immediate assistance, please contact us through our customer call center - http://www.cignagovernmentservices.com/contact.html.

Have you signed up for our E-Mail Express Notification System? Keep up to date on the latest Medicare related articles, workshops, publication releases and more by subscribing to our free e-mail based notification system.

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