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CIGNA Government Services welcomes your inquiries, comments and recommendations. However, prior to submitting your inquiry, we strongly recommend that you read our Privacy Statement.

"CIGNA Government Services" is a marketing name used to refer to Connecticut General Life Insurance Company, a CIGNA subsidiary, in providing services as a contractor of the Centers for Medicare and Medicaid Services (CMS). As a CMS contractor, we are required to abide by CMS regulations to respond in writing to Web site inquiries within 45 days of receipt, as stated in the Medicare Carriers Manual, Part II, Sections 5104, 5105 and 5106. As part of our commitment to provide a high level of customer service we will make diligent attempts to respond to your inquiry prior to the 45-day standard.

If you do not receive a response to your Web site inquiry within 45 days, please call your CIGNA Government Services Customer Service Contact.

Do not submit inquiries through cignamedicare.com that contain sensitive personal information (i.e., social security numbers, tax I.D. numbers, beneficiary numbers, claim information, etc.) as this method of submitting an inquiry is unsecured and unencrypted.

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