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North Carolina Provider Outreach and Education (POE) Advisory Group

CIGNA Government Services invites interested parties to participate in our North Carolina Provider Outreach and Education (POE) Advisory Group. The primary function of the Advisory Group is to assist us in the creation, implementation, and review of provider education strategies and efforts. The Advisory Group provides input and feedback on training topics, provider education materials, and dates and locations of provider education workshops and events. The group also identifies salient provider education issues, and recommends effective means of information dissemination to all appropriate providers and their staff. The Advisory Group is used as a provider education consultant resource, to assist our Provider Outreach and Education team in the planning of educational events and activities.

With a program of such magnitude and complexity, often times the rules and regulations surrounding Medicare can be overwhelming. We look forward to partnering with the provider community to improve and enhance the communication and Medicare education within North Carolina.

We are inviting representatives from various medical specialties, clinical laboratories, diagnostic centers, ambulance suppliers, etc., as well as from billing services with active provider clients to join this advisory group. We encourage representation from across the state of North Carolina from large and small practices and organizations.

To make it easier for all parts of the state to express their recommendations for Medicare education, we will hold quarterly meetings and teleconferences to discuss the carrier's educational efforts.

If you are interested in becoming a POE member, please contact one of the following public relations representatives:

Name Email Address Phone Number
Deanna Harris Menshew deanna.harris@cigna.com 336.821.4526
Nykesha Scales nykesha.scales@cigna.com 336.821.4536

POE Meeting Minutes:

To learn more about the discussion topics at POE meetings, access recent POE minutes here:



North Carolina POE Advisory Group Members

Name Practice Affiliation Specialty
Kathy Arney NC Physical Therapy Association  
Kathy Beck Cornerstone Health Care Multiple
Peg Beiter The Urology Center Urology
Joyce Bustamante Carolina Centre Mental health
Pam Dunaway Rutherford Internal Medicine Multiple
Jerri Freeman Guilford Technical Community College  
Nettie Gregory RSM McGladrey, Inc Mental health, Primary Care
Cathy Griffin Charles D. Lefler, MD, PA Internal Medicine
Russell Honeycutt Hinson Systems Ambulance
Susan Keller CaroMont Medical Group Multiple
Marsha Kinley Parkton Family Medical Center Family Practice
Shirley Kotofsky Piedmont Hematology Oncology Associates Oncology, Hematology
Jo Lynch Greensboro Orthopaedic Center Orthopaedics
Tessie Morris Charlotte Opthamology Clinic & Skin Center Opthamology
Sherry Myers Rutherford Internal Medicine Multiple
Phyllis Parrish Goldsboro Radiation Therapy  
Shari Perina Hennis Ophthalmology Ophthalmology
Beth Phillips-Ferrell Greenville Pathology Pathology
Lisa Russell LabCorp Laboratory
Rose Shattuck Physician Billing Solutions Multiple
Robin Shuping Novant Health Multiple
Johanna Smith LabCorp Laboratory
Judy Stone Carolinas Hematology Oncology Associates Oncology, Hematology
Pam Taylor Onslow Surgical Clinic General Surgery
Vickey Tilley, PT ElderFit Physical Therapy & Consulting, Inc. Physical Therapy
Robyn Vogler Orthopaedic Specialists Orthopaedics
Michelle Webb Rehab Dimensions Inc.
Geriatrics/Occupational Therapy
Jennifer Whitehead North Carolina Eye & Ear Ophthalmology, Otolaryngology
Melissa Willis Medquest Associates Radiology


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