CIGNA Government Services HomeDME MAC Jurisdiction C HomePart B Home

October 10, 2006

Send this page to a colleague

NEW Schedule of CERT (Comprehensive Error Rate Testing) Documentation Contractor (CDC) Calls and Medical Request Letters

Beginning 11/01/2006 the schedule for sending requests for medical records process will be changed from 90 days to 75 days. Providers will be asked to submit their medical record documentation in accordance with the following new time standards.

Day 0: Initial Call/Letter
Day 30: Second Call/Letter
Day 45: Third Call/Letter
Day 60: OIG Letter
Day 76: Claim scored in error

Present Schedule
Day 0 Initial Call/Letter
Day 30 Second Call/Letter
Day 50 Third Call
Day 60 Third Letter
Day 75 OIG Letter
Day 91 Claim scored in error

New Schedule on 11/01/2006
Day 0 Initial Call/Letter
Day 30 Second Call/Letter
Day 45 Third Call/Letter
Day 60 OIG Letter
Day 76 Claim scored in error


An ISO 9001:2000 certified company

Home | About Us | Careers | Site Map | Disclaimer | Web Site Feedback | Contact Us


Centers for Medicare &  Medicaid Services