April 24, 2008
Upcoming North Carolina Contact Center Closure
The CIGNA Government Services Provider Contact Center in North Carolina will be closed on Thursday, May 8 from 8:30 a.m. to 10:00 a.m. Eastern Time.
Although you will be unable to speak to a Customer Service Representative (CSR) during this time, please remember that our Interactive Voice Response (IVR) unit will remain operational to provide you with information that does not require CSR assistance.
We will advise you via the Web site, ListServ, and our IVR of any additional schedule changes. Your continued support of our efforts to ensure you receive optimal service is appreciated.
